Danger zone

Deactivate your account?

What happens

Deactivate account

Delete your account permanently?

Confirm account deletion

You sign in with Google

Kept as required by law

Will be deleted

Delete account permanently

Add a new address

Saved addresses

Edit address

Booking cancelled

Cancel this booking?

The dispute was opened. The payment is on hold and an admin will review it within 24 hours.

Dispute opened

The dispute window has closed or the payment was already released. A support ticket was created and the team will contact you.

Support ticket created

Open a dispute

Dispute evidence

The provider has proof of arrival, so a dispute was opened instead. The payment is on hold until an admin reviews it.

Report: customer did not show up

Report: provider did not show up

If you cancel now

Request rejected

Reject this request?

Cancellation policy

Bank transfer

Confirm & pay

Send booking request

Your booking is confirmed right away — nothing to pay upfront. You pay at the appointment.

Booking confirmed!

Pay with {currency}

Booking details

Appointment details

MasBook keeps your money safe

Payment time expired

Notes

Payment received. Your booking is confirmed.

Payment successful!

Pay deposit

Pay remaining balance

Payment method

Promo code

Some choices from your previous booking are no longer available

How it works

Request sent — waiting for the provider to accept. You will pay the deposit afterwards.

Request sent!

Booking changed

International cards, Apple Pay or Google Pay where your browser supports it.

Payment

{amount} recorded. An admin will confirm the payment shortly — your booking is confirmed right after.

Payment recorded

Timeline

VNPay payment

ZaloPay payment

Extras

Service options

Choose a package

Provider's live location

Wallet

Cancel Booking

Review Service

My Bookings

Browse by category

Balance & earnings

Total for the selected period

Transactions

Withdraw from wallet

Withdrawal requests

404 — Page not found · MasBook

500 — Server error · MasBook

Ready to book an at-home massage?

Answers to your questions about at-home massage and hotel massage services in Ho Chi Minh City

Frequently asked questions

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Forgot Password

A guide to booking at-home massage, spa and yoga services through the MasBook platform in Ho Chi Minh City.

How to book an at-home massage service on MasBook

Go to masbook.net → click Sign up → fill in your basic information.

Choose a category or search by keyword, and filter by district and price.

Click the service → choose a date → choose an available time slot.

Enter the service address (home/hotel/office) and any special notes.

Choose a payment method and confirm. Your money is held in Escrow until the service is completed.

Sign up for free and book your first service today.

The MasBook support team is ready to help.

Need more support?

Guide for Customers

Guide for Providers

The MasBook support team is ready to answer all your questions.

Need more help?

A detailed guide to becoming a service provider on MasBook and starting to receive bookings from customers.

How to register and start receiving bookings on MasBook

Sign up at masbook.net with your email or Google.

Open the menu → Become a provider → fill in your profile information.

Go to the Provider Dashboard → Services → Add new → fill in the description and price and upload photos.

Go to the Calendar tab → add your working time slots so customers can book.

Go to Settings → Identity verification → upload your ID card (CMND) and a selfie to receive the verification badge.

Sign up for free and receive your first booking today.

See more strategies for optimizing your profile and getting more bookings.

Advanced growth tips

Find answers to frequently asked questions

Account & Profile

Booking & Cancellation

Payments & E-wallet

Refunds & Disputes

VIP & Premium features

Contact the Masbook support team directly

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In-home & hotel massage and spa in Vietnam

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Book verified massage, spa and wellness providers who come to your home or hotel. Real reviews, secure payment.

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In-home & hotel massage and spa booking in Vietnam

Account deactivated

Log In

Find services on the map

Service address

Booking info

Shared location

Messages

Channels

Push devices

Language of push & e-mail

Notifications

Payment breakdown

Payment failed

You cancelled the PayPal payment process. Your booking is still held, but it has not been paid.

Payment cancelled

Your transaction is being confirmed. This usually takes a few minutes. You can check again in <b>My bookings</b>.

Processing payment

Payment successful! 🎉

How customers pay when booking

Manage payments

You stay in control

Retention periods

Protection of sensitive data

What Masbook keeps, for how long, and how you control your data.

Privacy & data retention

Block days off, long vacations or a daily lunch break — customers will not be able to book during these periods.

Time off

Change Password

Review the customer

Full Name

Working schedule: {name}

Manage Services

Weekly calendar

Rating from providers

Earnings summary

Upcoming

Escrow details

Revenue for the last 6 months

Update your bank details to receive payments

Payout account settings

Track your earnings and the status of your deposits

Revenue & escrow

Top services

Shown on your public profile ({count}/{max}).

Photo & video gallery

Some service categories require an approved licence before you can offer services in them.

Licences

The {category} category requires an approved licence

Service packages

Save the service first

This profile has been hidden or no longer exists. You can find other providers on Masbook.

This provider is no longer active

The Masbook support team is always ready to help you optimize your profile and increase your revenue.

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Complete your profile

Scale up

Sustainable growth

Practical advice from top providers to get more bookings and build a lasting reputation.

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